Responds to complaints and monitors licensed assisted living facilities and family care homes to ensure their compliance with state regulations. 

Provides protective services to disabled adults, 18 years of age or older who are alleged to be abused, neglected, or exploited and in need of protection.

DSS Caregiver Support provides assistance to family and volunteer caregivers who provide assistance to the loved ones at home.

A family caregiver support program for any older relative raising younger children such as grandparents raising their grandchildren. 

Provides services to individuals who have been declared legally incompetent with Mecklenburg County DSS being appointed as the guardian of that individual. 

Provides social work and case management assistance for adults, seniors and disabled citizens who fall outside of protective services and public assistance services.

Provides nutrition, socialization, and wellness activities to individuals 60 years and older.

A supervised program in a community group setting offered during the day to individuals 60 and older with cognitive and/or physical impairments to promote social, physical and emotional well-being. 

Provides coordinated non-emergency medical and general public transportation to eligible residents in Mecklenburg County.

Child Protective Services is legally mandated for children alleged to be abused, neglected, and/or dependent, and who are at imminent risk of harm due to actions by the child’s parent or caretaker.